Follow

ZenDesk

Announcing Our New ZenDesk Integration

Do your employees use ZenDesk? If so, we’ve developed an exciting integration with this widely-respected customer support platform.

Now, your employees can clock in and out from NimbleSchedule straight through ZenDesk!

 Zendesk Integration with NimbleSchedule #1

Functionality

By enabling our new application, your operators will be able to perform standard, daily NimbleSchedule actions from within their own ZenDesk accounts, including:

  • Clock in for shifts directly from Zendesk without having to leave the panel
  • At clock-out, employees can make use of any optional fields you have enabled, like comments/report, position and job code
  • Your staffers can also view their upcoming schedules directly from the Zendesk panel they work with every day

 Zendesk Integration with NimbleSchedule #2

Never hear, “sorry, I forgot to clock in” again. Our easy-to-use panel stands ready at all times within the ZenDesk system – so your employees can’t possibly miss it!

 Zendesk Integration with NimbleSchedule #3

Requirements

It’s so easy… with a Zendesk subscription and enterprise-level NimbleSchedule service, you’re good to go!

How to install/connect

Here’s how to connect NimbleSchedule with your Zendesk account:

  • Sign in to Zendesk, then click on the Admin icon at the bottom of the left navigation bar
  • Select “Marketplace” from the Admin home menu
  • Search for "NimbleSchedule" and then click on the NimbleSchedule app icon
  • Click “Install App” in the upper-right of the page

Once enabled, your employees can start using this integration immediately. If you need any help with the setup process, reach out to our support team at support@nimbleschedule.com.  

Enjoy!

Have more questions? Submit a request
Powered by Zendesk